A technical guide to help prospect students during the application process

Technical tips for a smoother experience

Focusing on the technical tips and addressing common issues and solutions will greatly enhance the user experience for those applying to Polimoda courses. Here’s a detailed breakdown:

  1. Stable Internet Connection:
    Ensure you have a stable and strong internet connection before starting the application process. This reduces the chances of the form not loading or submitting correctly.
  2. Recommended Browsers:
    Use updated versions of popular browsers like Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge for optimal performance. Avoid using outdated browsers as they may not support all functionalities of the application form.
  3. Disabling Pop-Up Blockers:
    Temporarily disable any pop-up blockers in your browser. Some parts of the application process may require pop-ups to provide additional information or confirmations.
  4. Enable JavaScript:
    Make sure JavaScript is enabled in your browser, as many website functionalities depend on it.
  5. Screen Resolution:
    For the best viewing experience, especially on a desktop, use a screen resolution of at least 1024 x 768 pixels.

Common Issues and Solutions


  1. Problem: Difficulty Uploading Documents
    Solution: Check the file format and size limits. Commonly accepted formats are PDF, DOC, JPG. Ensure your files are not larger than the maximum size allowed (e.g.50MB).
  2. Problem: Form Not Submitting
    Solution: Ensure all required fields are filled out. Look for any error messages near fields and correct the information. Sometimes, the submit button activates only after all mandatory fields are completed.
  3. Problem: Cannot Proceed to the Next Section
    Solution: This often occurs if a mandatory question is missed or incorrectly filled. Review the previous sections for any overlooked fields.
  4. Problem: Error Messages or Technical Glitches
    Solution: Refresh the page, or log out and log back in. If the problem persists, note down the error message (if any) for further assistance.

Troubleshooting Tips

  1. Clearing Browser Cache and Cookies:
    Sometimes, clearing your browser’s cache and cookies can resolve loading or functionality issues.
  2. Try a Different Browser or Device:
    If issues persist, try accessing the application form on a different browser or a different device (e.g., switching from mobile to desktop).
  3. Update Your Browser:
    Ensure your browser is updated to the latest version for improved security and performance.
  4. Check for Browser Extensions:
    Disable any browser extensions that might interfere with the website, such as ad blockers or script blockers.
  5. Restart Your Device:
    If all else fails, a simple restart of your device can sometimes fix unexpected glitches.

By following these technical tips and troubleshooting common issues, you should find the application process more manageable and less frustrating.